Effective Date: Effective to 31.12.2025

INTRODUCTION

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. INFORMATION WE COLLECT

1.1 PERSONAL INFORMATION

We may collect the following personal information when you book a flight or use our services:

• Name
• Contact information (email address, phone number, etc.)
• Payment information
• Passport details
• Emergency contact details

1.2 AUTOMATICALLY COLLECTED INFORMATION

We may collect information automatically when you use our website or mobile app, including:

• IP address
• Browser type and version
• Device information
• Cookies and similar technologies
• Flight history and preferences

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process your bookings and manage your travel arrangements
• Communicate with you about your bookings, travel updates, and promotional offers
• Improve our services, including website and app functionality
• Ensure the security and safety of our passengers and staff
• Comply with legal and regulatory requirements

3. INFORMATION SHARING

We may share your personal information with:

• Third-party service providers (e.g., payment processors, IT service providers) who assist us in delivering our services
• Government authorities or law enforcement as required by law
• Partner airlines or travel companies for connecting flights or related services

We do not sell or rent your personal information to third parties for marketing purposes.

4. DATA SECURITY

We take appropriate measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. YOUR RIGHTS

You have the right to:

• Access and review your personal information
• Request correction of any inaccurate information
• Request deletion of your personal information, subject to legal or contractual obligations
• Opt-out of receiving marketing communications

To exercise these rights, please contact us at myflug@myflug.is

6. COOKIES

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us myflug@myflug.is

This Privacy Policy was last updated on 27.08.2024.