1. Carriage pursuant to an electronic ticket issued is subject to the rules and limitation relating to liability established by the Aviation Act.
2. To the extent not in conflict with the foregoing, carriage and other services performed by carrier are subject to: (I) applicable tariffs, (II) these conditions of carriage, (III) Boarding Pass.
3. Any exclusion or limitation of carrier's liability shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, servants and representatives.
4. An electronic ticket issued is good for carriage for one year from date of issue, except as otherwise provided in carrier's tariffs, conditions of carriage, or related rules. The fare for the carriage under electronic ticket issued is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.
5. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetables or elsewhere are not guaranteed and form no part of the contract of carriage. Carrier may without notice substitute alternate carriers or aircraft, if necessary. Schedules are subject to change without notice. Carrier assumes no responsibility for the passenger making flight connections. Compensation will not be payable to passengers if Carrier is forced to cancel or in any way change passengers holiday/flights due to force majeure which in this context is defined as government action or restraint, war, threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or any other event beyond Carrier's control.
6. Passenger shall comply with Government travel requirements, present exit, entry or other required documents and arrive at the airport by time fixed by the carrier or, if no time is fixed, early enough to complete departure procedure.
7. No agent, servant or representative of carrier has authority to alter, modify or waive any provision of those conditions of contract.
Carrier reserves the right to refuse carriage to any person who has acquired a ticket in violation of applicable law or carrier's tariffs, rules or regulations.
For safety reasons, carriage of certain goods in you baggage is forbidden: MATCHES, LIGHTERS, GAS, PAINTS, FIREWORKS, BLEACH, etc.
Make sure your baggage is safe. In case of doubt, ask the airline.
The carrier is not liable for loss of, damage to, or delay in the delivery of fragile or perishable articles, money, jewelry, silverware, negotiable papers, securities or other valuables, business documents, passports and other identification documents or samples or medicines or drugs which are included in the passenger's baggage, whether with or without the knowledge of carrier.
The following Articles may be carried free of Charge over and above the Free Baggage Allowance:
- a lady's handbag, pocket book or purse, which is appropriate to normal travelling dress and is not being used as a container to carry articles which would otherwise be regarded as baggage.
- an overcoat, wrap or blanket.
- an umbrella or walking stick.
- a reasonable amount of reading matter for the flight.
- infant's food for consumption in flight and infant's carrying basket.
- a fully collapsible invalid's wheelchair (which in most cases will have to be carried in the baggage compartment) and/or a pair of crutches and/or braces or other prosthetic device for the passenger's use; provided the passenger is dependent upon them.
All other articles - such as flight bags, briefcases, type writers, ladies' vanity cases, large size cameras, etc. - will be weighed and, if applicable, excess baggage charges will be levied.
Security checks are carried out at most airports. In these checks local authorities may confiscate sharp items, e.g. your pocket knife, and other articles considered to be of dangerous nature. To avoid possible inconvenience we suggest that you pack such items in your registered baggage.
Baggage must not include articles
- which are likely to be damaged by air carriage or
- which are unsuitably packed or
- the carriage or which is forbidden by any applicable law, regulation or order of any state to be flown from, into or over.
For safety reasons the articles listed below must not be carried in passenger's baggage without consent and prior arrangement with the airline:
- compressed gases (flammable, non flammable or poisonous).
- corrosives (e.g. acids, alkalis and wet cell batteries).
- explosives, firearms, munition, fireworks and flares.
- flammable liquids and solids (e.g. lighter and heating fuels, matches and other articles which are easily ignited).
- oxidizing materials (e.g. bleaching powder and peroxides).
- poisons.
- radioactive materials.
- mercury and magnetized material.
- other articles which can endanger the safety of aircraft, persons or property. Medicines and toilet articles in small quantities (e.g. hair sprays and perfumes) necessary for the journey, should be packed in your cabin baggage.
Remember to lock your baggage to prevent it from falling open.
For the purpose of easy identification, please label all baggage with your name and address. Name labels are available at sales offices and check-in counters.
DOMESTIC CARRIAGE
1. RULES OF BODILY HARM
In the event of an accident causing injury or death to passengers, the Carrier may exonerate himself wholly or partly from liability if he proves that the damage was caused by, or contributed to, by the negligence of the injured or deceased passenger. Also, the Carrier may exonerate himself wholly of partly from liability if he proves that the Carrier and the Carrier's employees have not been able to avoid the loss or have done everything to prevent the loss, recourse to such exoneration, however, only being permissible as regards damages in excess of the equivalent in currency of 100.000 SDR.
The Carrier is obligated to, without delay and in any event not later than 15 days after the identity of the passenger entitled to compensation has been established, make such advance payments as may be required to meet immediate economic needs on a basis proportional to the hardship suffered, such advance payment, however, in the event of death, never being less than the equivalent in currency of 15.000 SDR per passenger. Such advance payment does not constitute recognition of liability by the Carrier and may be offset against any subsequent sums to be paid on basis of the Carrier's liability and is reimbursable if it is proven that the person who received the advance payment caused, or contributed to, the damage by negligence or was not the person entitled to compensation.2. RULES OF BAGGAGE LIABILITY
Liability for loss, delay, or damage to baggage is limited as follows unless a higher value is declared in advance and additional charges are paid:
For checked baggage and carried goods the Carrier's maximum liability is the equivalent in currency of 17 SDR per kgOVERBOOKING
Airline flights may be overbooked and there is a slight possibility that a seat will not be available on a flight for which a person has a confirmed reservation. A person denied boarding on a flight may be entitled to a compensatory payment.
PREGNANT PASSENGERS
Those carrying a child which are 8 months pregnant or longer and/or those who have had a premature child can only travel with a valid medical certificate, issued by a doctor less than 72 hours prior to departure, confirming that there is no risk to them from the flight. Under no circumstances are those carrying a child permitted to fly in the last two weeks of their pregnancy.